Questions, Answered Gently
Common questions about our services and what to expect. If your question isn't here, we're happy to help — just reach out.
We provide professional social work and mental wellness services including counselling and therapy, case management, crisis intervention, child and family services, substance abuse support, elder care services and mediation.
Our services are available to individuals, children, families and older adults in Linbro Park, Johannesburg and surrounding communities, as well as virtual clients further afield.
Yes. Virtual consultations are available and can be a convenient option for clients who prefer to meet remotely or who are not within easy travelling distance.
We are based in Linbro Park, Johannesburg, South Africa, and serve surrounding communities. Virtual consultations are also available.
You can request a consultation through our booking form on the 'Book a Consultation' page. Once we receive your enquiry, we will respond using the contact details you provided.
Yes. We treat enquiries and client communications with professionalism, dignity and confidentiality, subject to applicable professional and legal requirements.
Yes. We offer parenting guidance, child development assessments, family support, family mediation and advocacy tailored to each family's circumstances.
Yes. We offer professional family and conflict mediation, providing a structured environment for constructive communication and problem-solving.
Yes. As part of case management, we help clients navigate and connect with relevant resources, services and support networks in their community.
An initial consultation is a conversation. We listen, begin to understand your circumstances, and discuss your needs and possible next steps — at your pace and without pressure.
Still have questions?
We're here to help you find the right support. Reach out and we'll guide you through the next step.